What do I need to do to start using the service?
- Download the app
- Enter your organization's email address*
- Follow the prompts to complete your registration
You must complete your registration before you can begin using SafeZone
Will I be tracked all the time?
No, the Safezone App only shares your location with the response team or campus security when you press one of the three alert buttons (Emergency, First Aid, Help), or Check-In. Even then, your location is only ever shared with professional responders. Your right to privacy is always respected. You can cancel any alert or check-in at any time.
How long will it take the responders to reach me?
Once your alert is activated, all members of your organizations’ response team receive the alert within seconds and a responder will start moving to your location, calling you as they do so. The time it takes to reach you will depend on your proximity to the various responder locations.
Can I raise an alert without touching my phone?
You can use a wearable device such as an Apple watch or a Bluetooth Low-Energy Duress button to raise an alert without your phone.
See FEATURES for more information on syncing devices with SafeZone.
Will the app drain my battery?
No. SafeZone only uses your battery when you open the app and use it. Thus, it will not impact your day-to-day use of the smartphone.
Where does SafeZone work?
Your SafeZone region will be defined by your organization’s response team. Typically at a university, this is any campus area, but may also cover paths to nearby transport or accommodation.
To see where your organization’s SafeZone regions are, tap “Regions” in the SafeZone App Menu (See FEATURES for more details)
If you are outside the region and you press a SafeZone button, the app will offer a one-tap call to local emergency services instead.
Check with the safety and security team at your institution whether SafeZone is available.