What to expect
Will I be tracked all the time?
No, the Safezone App only shares your location with the Response Team* when you press one of the three Alert buttons (Emergency, First Aid, Help), or Check-In.
Even then, your location is only ever shared with your organization’s team of professional Responders*.
Your right to privacy is always respected and you can cancel any Alert or Check-In at any time.
*At a University, this will normally be the Campus Security team
How long will it take the Responders to reach me?
When your Alert is activated, all members of your organizations’ Response Team will receive the Alert within seconds and a Responder will start moving to your location, calling you as they do so.
The time it takes to reach you will depend on your proximity to the various Responder locations.
Can I raise an Alert without touching my phone?
You can use a wearable device such as an Apple Watch or a Bluetooth Low-Energy Duress Button to raise an alert even though you don’t have your phone open.
Using a wireless link established by “pairing” with your phone, these devices can set off an Alert through the app on your phone. With the Apple Watch, the SafeZone app buttons will appear on your watch just as they do on your iPhone. Otherwise you can use the V.ALRT bluetooth duress button with either iOS or Android phones and tablets. See Features for more information.
How does the Check-In Timer work?
Check-In Timer lets you set a countdown timer on your Checked-In work session. You will receive a warning when the timer reaches 5 minutes from expiry, at which time you can reset or cancel the timer, or Check Out.
If your Timer expires, an Alert will be sent to the Response Team, who will see your location, note that your Check-In Timer has expired and take action on this information.
Will the App drain my battery?
SafeZone’s use of Location Services has been optimized to minimize battery draw-down so that it does not impact your day-to-day use of your Smartphone.
SafeZone requires Location Services to be enabled, however it does not use your location until you press one of the Alert or Check-In buttons. It is only when you raise an Alert, or Check-In, that your location will be shared with the Response Team.
Where does SafeZone work?
SafeZone works in Regions that your organization’s Response Team has defined, where they are able to respond to your request. Typically on a University this is any Campus area, but may also cover paths to nearby transport or accommodation.
To see where your organisation’s current SafeZone Regions are, tap “Regions” in the SafeZone App Menu. (See FEATURES for more details)
If you are outside one of the Regions and you press a SafeZone button, the App will offer a one-tap call to local Emergency Services instead.
See AVAILABLE AT to find out whether your organization offers SafeZone
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Click here for links to the App Stores
How It Works
Tap Help to be connected to your local Response Team* for general help. To cancel the call, tap again while the timer is winding down. more>>
*Or University’s Campus Security
First Aid Alert
If you or another person nearby needs medical assistance, tap First Aid to be connected to the Response Team – all team members are qualified First-Aiders. (Tap again to cancel). more>>
If you, or another person nearby find themselves in a situation where their personal safety is threatened or they are hurt or injured, tap the red button to raise an Emergency Alert. more>>
(Tap again to cancel).
If you are working alone outside normal hours, SafeZone allows you to CHECK-IN to share your location with members of the Response Team. more>>
Check In Timer
If you are working alone outside normal hours or in a hazardous environment, you can set a Timer on your Check-In session. You will receive a warning when the timer is close to expiry, when you can re-set the timer, cancel or Checking Out.
If you do not respond to a Timer Expiry warning, SafeZone will raise an Alert with the Response Team. more>>
Wearable Alert Devices
If your situation makes it difficult to get out your phone, start the safeZone App and press an Alert button, you can use wearable technology. Devices such as Apple Watch (for iOS devices only) or the V.ALRT bluetooth duress button can let you raise an alert without touching your phone. Find out more >>
SafeZone uses high-speed Push Messaging so your Emergency Management Team (or Response Team*) can send you important Notifications in the case of an emergency or critical incident. more>>
Where your Organisation has enabled this feature, SafeZone links you to safety tips and information that are relevant to your current location. more>>